Anti-Trafficking Caseworker

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC opened an office in Des Moines, Iowa in 2022, and in Iowa City in 2024, to provide reception and placement services to newly arrived refugees. The office also facilitates post-resettlement and other supportive services to vulnerable populations in Iowa. The Victims of Trafficking Program serves vulnerable, diverse populations that have experienced various forms of human trafficking by providing intensive case management services, coupled with robust community partnerships and referral programs. Case management services under the Victims of Trafficking program are holistic in nature, offering the support necessary to ensure self-sufficiency, autonomy, and safety for each client served.

Job Overview:

The primary role of the Anti-Trafficking Caseworker for IRC Iowa is to provide comprehensive, culturally appropriate, client-centered case management services for domestic and foreign victims of human trafficking (sex and/or labor trafficking), including completing eligibility screening and enrollment paperwork, developing service plans, educating about community services, resources, and legal rights, and helping problem solve barriers to access. This position is also responsible for assisting with administrative tasks including case notes, case file management, and data collection.

Major Responsibilities:

• Knowledge and understanding of the Trafficking Victims Protection Act (TVPA), accompanying regulations, reauthorizations and related policies concerning anti-trafficking.

• Maintain relationships with various local, state, and federal law enforcement agencies.

• Execute strategies to assist in the identification and referral of victims of trafficking in Iowa

• Ensure acute needs are met in a timely and culturally appropriate manner for each program participant.

• Complete eligibility screenings for all referrals and enrollment paperwork for all eligible program participants.

• Provide comprehensive case management services to survivors, including needs assessments, safety planning, service plan development, crisis intervention, and coordination of multidisciplinary services through local partners.

• Provide appropriate legal referrals and help identify and arrange social activities in line with service plans.

• Ensure all services are linguistically appropriate and help advocate with mainstream service providers for linguistically appropriate services.

• Complete case notes in a thorough and timely fashion.

• Track program activities, compile data and draft reports as required by donor and agency specifications

• Coordinate services across multiple programs to ensure client needs are addressed

• Participate in all program meetings, staff development activities and be an engaged team member

• Comply with all policies, procedures and protocols and adhere to the IRC Way.

• Complete OVC’s Understanding Human Trafficking Training.

• Other duties as assigned.

Job Requirements:

• Undergraduate degree in Human Services or similar field is strongly preferred; comparable related work experience may be substituted.

• 2-3 years minimum working with victims of human trafficking or other vulnerable populations.

• Case management and/or victims assistance experience preferred.

• Excellent written and spoken English skills, Spanish-bilingual ability preferred.

• Strong organizational skills and detail oriented.

• Excellent writing and analytical skills.

• Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment.

• Computer literacy, data base experience are preferred.

• Ability to work independently and be a flexible team player.

• Must have a valid driver’s license, active insurance policy and access to reliable transportation.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

• May require occasional weekend and/or evening work.

Compensation: (Pay Rate: $23-$25.90). Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. 

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Benefits: IRC offers a comprehensive and competitive benefits package. Highlights include 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Why Choose the IRC?

Work that has meaning: Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.

Global scale, dynamic workplace: At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40 get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights. You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  

Challenging work, innovative solutions: We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.  

Community centered: We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.

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Our Typical Recruitment Process

The interview process typically includes three rounds, though the number may vary depending on the role and level of seniority. It usually begins with a conversation with our recruiting team to learn more about you and your goals. This is followed by an interview with a hiring manager or business stakeholder to explore your background and provide more insight into the role. The final round focuses on assessing your role-specific expertise and may be conducted as a panel interview to evaluate your cross-functional strengths. Before extending an offer, we generally conduct reference checks, and after an offer is made, a standard background check is completed. While we strive for consistency, the process may differ based on the role, business unit, location, job type, legal requirements, and other factors.

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