Clinic Supervisor

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Job Overview/Summary: The Clinic Supervisor will provide technical support and competency based supportive supervision to partner(s) health staff which includes both mobile and static team. In addition to this, Clinic Supervisor will also manage IRC capacity building team. S/ He will ensure that partner(s) emergency health team is implemented in accordance with standard protocols, guidelines and best practices. S/ He plays key role in direct technical oversight and capacity building of IRC and partner(s) health staff, monitoring and evaluation of project quality under the direct supervision of Project Manager.

Major Responsibilities:

Program Implementation, Supervision & Development

• Provide clinic technical and capacity building to partner(s) health staff mainly to Medical Doctor(s) from partner(s) organization in accordance with IRC standard protocols and guideline.
• Conduct regular competency based supportive supervision and technical support to partner(s) mobile/ static clinic staff.
• Organize and provide regular job training to partner(s) health staff based on the result of competency based supportive supervision checklist.
• Supervise Mobile clinic activities which are conducted by mobile clinic team and health counselor.
• Identify service quality requirement in mobile clinic including infrastructure, commodities, equipment, and report to Project manager.
• Assist Project Manager in providing to conduct qualified mobile clinic activities.
• Assist Project Manager in managing day-to-day logistics, administration and personnel activities of field-based ER program staff in accordance with IRC and national laws.
• Assist Project Manager and Capacity Building Team to identify essential technical capacity building plan for partner(s) health staffs.

Monitoring, Evaluation and Reporting

• Participating in program monitoring and evaluation.
• Participate in partner(s) mobile and static mobile clinic monthly work plan.
• Monthly program narrative report to Project Manager.

Coordination & Representation

• Assist to and participate with Project Manager in coordination and relationship with health stakeholders, Health Cluster members.
• Work closely and coordinate with IRC operation and financial staff to ensure timely and complete program activities.

Other

• Other duties as assigned by the supervisor.

Key Working Relationships:

Position Reports to: Project Manager (HHR)

Position directly supervises: Nurse Supervisor

What should you have?

Job Requirements:

Education:

• Must be M.B.B.S holder.

Work Experience:

• At least 3 years of experience working with UN/INGO/LNGOs.

Demonstrated Skills and Competencies:

• Experience and skills in managing, supervision and capacity building for health staff.
• Good communication skills.
• Good computer literacy.
• Ability to work under stressful conditions.
• Must have ability to travel extensively to program implementing hard-to-reach areas. 

Language Skills: 

• Good written and verbal Myanmar and English skills. Ability to communicate in the local language is an advantage.

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Why Choose the IRC?

Work that has meaning: Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.

Global scale, dynamic workplace: At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40 get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights. You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  

Challenging work, innovative solutions: We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.  

Community centered: We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.

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Our Typical Recruitment Process

The interview process typically includes three rounds, though the number may vary depending on the role and level of seniority. It usually begins with a conversation with our recruiting team to learn more about you and your goals. This is followed by an interview with a hiring manager or business stakeholder to explore your background and provide more insight into the role. The final round focuses on assessing your role-specific expertise and may be conducted as a panel interview to evaluate your cross-functional strengths. Before extending an offer, we generally conduct reference checks, and after an offer is made, a standard background check is completed. While we strive for consistency, the process may differ based on the role, business unit, location, job type, legal requirements, and other factors.

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