F2F Fundraising Manager

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

JOB OVERVIEW

As the Mass Market Fundraising Manager, you will be based in Seoul office. You will report directly to the Had of MM fundraising for IRC Korea.

The purpose of this role is to grow the supporter base and income primarily through sustainer-giving channels and audience development, building an innovative way of working, all whilst ensuring donor needs and expectations are met.  

The post holder will work in close collaboration with ER(External Relations) colleagues, as well as external stakeholders, to provide support to the wider IRC Korea team where and when required.

SCOPE AND AUTHORITY

Authority: The post will be responsible for leading and developing the fundraising strategy and programme with a focus on offline channels, mainly Face-to-Face.

Responsibility for Resources: This position has 1 F2F fundraising officer as direct report.

KEY ACCOUNTABILITIES

Your main responsibilities will be to:

1. support the implementation and delivery of sustainer acquisition through a diverse offline channel mix. This will mean:

• Implement strategic, multi-year plans and budgets for mass-market fundraising to recruiting new sustainer donors through acquisition channels such as, but not exclusively, Face-to-Face.

• Monitor progress against strategic plans and budgets producing regular fundraising and activity reports and other agreed KPIs.

• Make recommendations for future campaigns based on learnings.

• Working with relevant internal stakeholders, develop creative, innovative and targeted fundraising campaigns to engage new and existing supporters and maximize all fundraising opportunities.

2. Maximize the value, diversity and longevity of the private fundraising income stream through:

• Stewardship with integration of acquisition and retention plans.

• Monitoring progress and identifying opportunities for growth and development

• Working collaboratively with internal stakeholders to achieve objectives

Other accountabilities:

• To comply with the culture and policies governing IRC in Korea and within External Relations.

• To represent IRC in Korea in a manner that ensures appropriate communication with our supporters and stakeholders.

• To develop and maintain a positive working relationship with other departments and teams in Korea and within IRC globally.

• To attend meetings, conferences and training courses as directed.

• Abide by IRC’s organizational policies and practices, and the IRC Code of Conduct.

• Support diversity and equality of opportunity in the workplace.

• To undertake other tasks as delegated by the Executive Director, IRC Korea where necessary for the fulfilment of the post.

KEY WORKING RELATIONSHIPS

• Head of MM Fundraisng, IRC Korea

• Colleagues in market

• Colleagues within External Relations

• IT/Tech/Systems & Platforms team

• Relevant Fundraising agencies

PERSON SPECIFICATION

• A hands-on attitude

• Experience in working in a fundraising environment

• Enthusiastic and diligent with excellent campaign management skills

• Experience of working across Face-to-Face and other channels(i.e., offline events) is desirable

• Experience managing agencies desirable

• A strategic thinker who is highly organized

• Excellent verbal and written communication skills

• Ability to multitask and manage multiple priorities and deadlines

• Able to demonstrate attention to detail

• Demonstrated ability to maintain positive, collaborative, productive relationships with external suppliers and internal staff at all levels

• Flexibility to respond quickly to changes in short-term work priorities

• Good knowledge of Microsoft Office application

• Commitment to the goals and values of the IRC

QUALIFICATIONS

Educated to degree level.

LANGUAGE SKILLS

Korean speaker. Fluent in English

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Why Choose the IRC?

Work that has meaning: Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.

Global scale, dynamic workplace: At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40 get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights. You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  

Challenging work, innovative solutions: We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.  

Community centered: We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.

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Our Typical Recruitment Process

The interview process typically includes three rounds, though the number may vary depending on the role and level of seniority. It usually begins with a conversation with our recruiting team to learn more about you and your goals. This is followed by an interview with a hiring manager or business stakeholder to explore your background and provide more insight into the role. The final round focuses on assessing your role-specific expertise and may be conducted as a panel interview to evaluate your cross-functional strengths. Before extending an offer, we generally conduct reference checks, and after an offer is made, a standard background check is completed. While we strive for consistency, the process may differ based on the role, business unit, location, job type, legal requirements, and other factors.

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