Global Surge Team Roster: Emergency Supply Chain Coordinator

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The IRC’s Global Surge Team (GST) is a roster of esteemed and highly qualified humanitarian professionals who deploy on short notice to non-emergency and emergency contexts to support the IRC’s mission. Members of the GST provide specialist support where talent is most needed for short-term deployments of up to three months. The GST is a flexible, occasional employment opportunity. Deployment needs vary based on demand. Staff can take on additional deployments as opportunities arise and if they are interested.

Members of the GST who specialize in emergencies are deployed to support either existing country programs in their emergency response, or to initiate a new program in a crisis zone. The overall responsibility of the team is to design, develop, and manage the IRC’s on-site humanitarian response, allowing us to meet the immediate needs of the affected population rapidly and effectively.

Major Responsibilities:
The Emergency Supply Chain Coordinator, Global Surge will be responsible for the following subject to an agreed Terms of Reference for each deployment:

Emergency Response

• Provide technical oversight of all Supply Chain functions for emergency response.

• Ensure that processes follow IRC GSC standard operating procedures in all aspects as followed.

• Contribute to field leadership, be a voice for the supply chain team within the unit.

• Where applicable s/he will be sent to existing programs to gap fill or provide extra capacity to in country teams

Planning

• Proactively participate in BVA/ Project Cycle Meetings, including project design, project planning, project opening, project review, project close-out and project learning meetings to ensure that supply chain related issues are well articulated to all stakeholders and resolved for successful project delivery.

• Prepare and maintain emergency procurement plans and develop/maintain country program sourcing strategy for all active and pipeline grants in collaboration with program Technical Coordinators and Managers.

Procurement
Ensure:

• Compliance to IRC and donor policies for all goods and services procurement (including pharmaceuticals and medical equipment) 

• In collaboration with the in-country GSC team(s) review and utilize the Procurement contracts (MPA, MSA) in place for the purchases of goods and services.

• The implementation of GSC procurement and contracting SOPs.

• The accuracy of GSC data collected; timely submission of required report(s) to advise the decision-making process.

• Disseminate through trainings the existing procurement process as well the procurement tools to all EU GSC team members.

• Ensuring all required procurement documents are included in waivers request files (Purchase Requests, Market Surveys Proforma (3), ATC etc.)

• Management of all waivers with details of the emergency procurement circumstances, including the country program leadership approval (CD, DDO) before its approval by either the RSCD or the CGSCO.

• The suppliers’ files prepared by the procurement team are historically documenting the supplier(s) performance feedback provided by the EHAU services requesters after the goods/services deliveries. 

• For ad hoc procurement, the market surveys are required for value for money.

• The existence of segregations of duties in the procurement functions during the emergency deployment. 

• The program requirements for supplies of items and services are timely met.

• The Grant (s) procurement and distribution plans are developed, regularly reviewed and all related issues are timely resolved or raised in collaboration with leadership. 

• The end-to-end procurement processes are conducted through the BvA tool. 

• Any IRC procurement process deviations are identified, documented, and timely reported following the approved mechanism.

Inventory, Warehousing, Assets and Property
Ensure:

• The implementation of the IRC inventory policies during the emergency support for all Project Items (cycle count, reporting discrepancies, pharmaceutical quality assurance as well as cold chain policies where applicable). 

• The grant inventory report is accurate, regularly produced, reviewed, and approved before the Grant closing date.

• The warehousing safety and security requirements are in place.

• The assets maintenance plans are in place as per IRC policies.

Logistics
Ensure:

• The vehicle safety policies are in place, disseminated and followed by all vehicles users.

• Effective fuel consumption management tools are developed and in use.

• The fleet legal status (registration, licenses, insurance) are updated;

• The vehicle monthly reports are regularly issued, reviewed and used to inform the leadership strategic decision-making process. 

• The vehicle movement planning and tracking tool(s) are in place;

• The driver management policy is developed and followed.

Learning and Development
Ensure:

• Accurate staff development plans are developed based on the documented training needs assessment process, discussed with the unit leadership, approved and implemented. 

• Each team members' objectives are set following the organizational unit visions as well as operations context(s);

• Ensure all SC staff are trained to standard and sign the IRC code of conduct, conflict of interest following the SOPs recommendations. 

• Ensure all counterparts who deal with supply chain processes are trained to standard.

Compliance and Ethics
Ensure:

• Identifies and sets mitigation plan to handle Supply Chain risks, including identification of red flags, and implementing internal and external audit corrective action plans to ensure all supply chain activities are conducted in an ethical manner.

• Ensures compliance to IRC and donor policies in the procurement and distribution of program supplies and assets.

• Ensure that assessments of supply chain policies, procedures, controls, and performance is conducted and any deviations addressed in the country program where designated

• Take lead in donor and IRC Internal Audit process of the SC department, develop and support implementation of post-audit corrective action plans and other improvement plans.

Requirements

• Ability to commit to deployment within 72 hours of notification of assignment for up to 12 weeks.

• University degree, and advanced professional certification in supply chain management (or equivalent work experience).

• At least 4 years of experience in managing humanitarian supply chain in multiple settings.

• Proven experience developing and managing supply chain/logistics functions in an INGO, including in emergency/conflict areas

• Demonstrated ability to identify, recommend and implement standard methodology approaches to ensure rapid, consistent, high quality management and service provision in an emergency environment 

• Prior experience managing supply chain functions in large, sophisticated programs including NFI and drug distributions, international procurement, experience with USG, European, DFID and UN procurement regulations, and budget development and oversight.

• Demonstrated skills in building strong teams and establishing new operations, including strong ability to communicate and work effectively with senior management, operating and program staff and functions 

• Strong computer, radio and communication equipment skills, and licensed and able to drive manual transmission, 4WD vehicles. 

• Preference will be given to those bilingual in English and French, and Arabic and Spanish advantageous.

• Experience in Medical Logistics & Pharmacy advantageous.

• Experience in previous emergency contexts an advantage.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Why Choose the IRC?

Work that has meaning: Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.

Global scale, dynamic workplace: At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40 get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights. You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  

Challenging work, innovative solutions: We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.  

Community centered: We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.

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Our Typical Recruitment Process

The interview process typically includes three rounds, though the number may vary depending on the role and level of seniority. It usually begins with a conversation with our recruiting team to learn more about you and your goals. This is followed by an interview with a hiring manager or business stakeholder to explore your background and provide more insight into the role. The final round focuses on assessing your role-specific expertise and may be conducted as a panel interview to evaluate your cross-functional strengths. Before extending an offer, we generally conduct reference checks, and after an offer is made, a standard background check is completed. While we strive for consistency, the process may differ based on the role, business unit, location, job type, legal requirements, and other factors.

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