Integration Facilitator (Integration and Independent Living Support)

Job Description
Introduction

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.

Organizational Context and Scope

In close collaboration with national and local authorities and experienced Partners, in the context of the project Helios+: "Comprehensive actions for the integration of third-country nationals into the labour market' in the Region of Thessaly" with MIS Code 6018671 under the Programme “Thessaly 2021–2027” IOM aims at promoting the integration of beneficiaries of international protection and temporary protection into the Greek society through activities for employability support, the provision of Greek language courses and vocational training, the support for independent living, including rental subsidies, activities promoting social cohesion and inclusion.

Under the overall supervision of the Regional Coordinator (Thessaly) and the direct supervision of the Project Team Lead (Integration and Independent Living), the successful candidate will have the following duties and responsibilities:

Responsibilities
Provide information to the eligible beneficiaries and perform their enrolment in the project.
Monitor the progress of the beneficiaries’ integration through individual sessions.
Conduct presentations to familiarize the beneficiaries with the European Way of Life.
Organize psychosocial support sessions.
Provide information to the beneficiaries about social welfare rights, housing, access to healthcare and education services, etc.
Conduct referrals to other actors for cases in need of specialized further support.
Coordinate with other project units, other actors and relevant authorities to ensure the needs of the beneficiaries are met.
Evaluate requests for exemption from the obligation to register and/or attend the Greek language courses.
Ensure accurate data entry and quality physical archiving of Means of Verification.
Coordinate with RIS and other relevant stakeholders operating on-site and regularly visit the designated Reception Facilities to present the project to the beneficiaries residing therein through comprehensive information sessions and enrol them in it, if eligible.
Assist the beneficiaries in their search for apartments and administrative pre-requirements, depending on needs and perform relevant verification actions, in the designated area of responsibility.
Perform such other duties as may be assigned.
Qualifications
Education

University degree in psychology, social work or any other related field from an accredited academic institution with minimum three years of work experience.
Master’s degree in the above fields will be considered an advantage.
Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience

At least  three years of previous work experience;
For Social Workers and Psychologists, a professional license is required; 
Experience in working in a multi-cultural environment preferred.
Skills

Possess adequate combination of knowledge, education, training experience and skills to perform essential functions of the position;
Computer literacy in standard software applications;
Strong work ethics and commitment to humanitarian principles;
Valid driver’s license with at least five years driving experience an advantage.
Languages

All IOM staff members in all categories are required to be fluent in one of the IOM's official languages (English, French, Spanish).

For this position, fluency in English and Greek is required (oral and written).

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies

IOM’s competency framework can be found at this link. Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these five values:

Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
Courage: Demonstrates willingness to take a stand on issues of importance.
Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.
Core Competencies – behavioural indicators

Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.