Middle School Alliance (MSA) Bilingual Intake Specialist

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

This position is represented by the OPEIU union and subject to the terms and conditions of a collective bargaining agreement. 

Job Overview

The Middle School Alliance (MSA) Bilingual Intake Specialist will provide recruitment and intake support, liaise with parents and support afterschool programming at assigned middle school sites. The Specialist will assist with sign in and site programming, family engagement, recruitment and intakes.  The Specialist will be on site from 4-7pm Monday through Thursday with 2-3 additional hours some weeks for recruitment and intakes both on site and home visits, as assigned by the MSA Coordinator.

Major Responsibilities

Responsibilities include, but are not limited to:

Site Operation

• Support MSA Coordinator with students signing in and enforcing program and school rules.

• Assist with snack distribution, dismissal procedures, and site transitions.

• Assist with events, special activities, and school-based initiatives.

• Assist in administering program evaluations.

Student Recruitment & Family Engagement

• Support student recruitment and enrollment efforts.

• Support outreach and engagement efforts for students, families, teachers, and school personnel.

• Assist with family communication regarding programming schedules, attendance expectations, transportation updates, and special events.

• Promote inclusive access to OST opportunities and support student participation across diverse student populations.

• Build and maintain positive relationships with youth and families to encourage consistent engagement and participation.

• Support implementation of student and family engagement activities throughout the school year.

Program Quality & Continuous Improvement

• Participate in professional development, coaching, training, and quality improvement activities as time allows.

• Support program providers in creating safe, engaging, and youth-centered learning environments.

• Communicate concerns related to quality, consistency, youth engagement, or operational effectiveness to MSA leadership.

• Gather and communicate feedback from youth, families, providers, and school staff to support continuous improvement.

Relationship Management & Communication

• Build and maintain collaborative relationships with school administrators, teachers, providers, families, community partners, and youth.

• Represent NextUp and the MSA professionally within school communities and partner spaces.

Safety, Supervision & Risk Management

• Assist in ensuring students are properly supervised during transitions, programming, transportation, and dismissal.

• Maintain awareness of site safety concerns and communicate incidents promptly to MSA leadership.

Job Requirements

• Bachelor's degree is preferred in education, youth development, nonprofit management, public administration, social work, or a related field *or equivalent experience.

• Up to 2 years of related experience in youth development, education, after-school programming, or community-based programming.

• Proficient in English and Spanish, both spoken and written. 

• Experience working with middle school youth, school communities, or after-school programming strongly preferred.

• Experience with attendance tracking, data systems, and reporting processes preferred.

• This position does not have supervisory responsibility for other staff. 

Demonstrated Skills & Competencies

• Demonstrated ability to build collaborative relationships and function effectively within a team environment.

• Strong communication skills, both written and verbal in Spanish and English.

• Ability to solve problems, adapt, and manage multiple priorities in a fast-paced environment.

• Knowledge of Positive Youth Development and youth engagement practices preferred.

• Strong attention to detail and commitment to high-quality implementation.

• Ability to exercise sound judgment and maintain professionalism in school and community settings.

Working Environment

• Primarily an in-person, school-based environment across assigned middle school sites, with standard office/administrative time for planning and reporting.

This position is expected to end on June 4, 2027.

Compensation: (Pay Rate: $22.75-$24.20/hr). Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements. 

Professional Standards: All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Benefits: IRC offers a comprehensive and competitive benefits package. Highlights include 10 paid sick leave, 10 U.S. holidays, 20-25 generous paid time off based on role and tenure, medical insurance starting at $163/month, dental starting at $6.50/month, and vision starting at $5/month, flexible spending accounts (healthcare, dependent care, and commuter), a 403(b) retirement savings plan with employer match (immediate vesting) along with a non-elective employer contribution based on age and years of service (3-year vesting), disability and life insurance, and an Employee Assistance Program (EAP) offering confidential counseling and support services for employees and their families.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Why Choose the IRC?

Work that has meaning: Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.

Global scale, dynamic workplace: At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40 get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights. You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  

Challenging work, innovative solutions: We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.  

Community centered: We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.

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Our Typical Recruitment Process

The interview process typically includes three rounds, though the number may vary depending on the role and level of seniority. It usually begins with a conversation with our recruiting team to learn more about you and your goals. This is followed by an interview with a hiring manager or business stakeholder to explore your background and provide more insight into the role. The final round focuses on assessing your role-specific expertise and may be conducted as a panel interview to evaluate your cross-functional strengths. Before extending an offer, we generally conduct reference checks, and after an offer is made, a standard background check is completed. While we strive for consistency, the process may differ based on the role, business unit, location, job type, legal requirements, and other factors.

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