Protection Assistant
Danish Refugee Council
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Job Description
Overview of the role and responsibilities
The Danish Refugee Council (DRC), one of the world’s leading NGOs, with a focus on responding to displacement, have been registered in Sudan since 2004, delivering life-saving programming in protection, emergency response, shelter, food security and livelihoods, disaster risk reduction, camp management, and humanitarian mine action. DRC has implemented projects in Central Darfur, South Kordofan, Gedaref, Port Sudan, and White Nile. Sudan hosts one of the largest displaced populations in Africa, with over 3.7 million internally displaced people and over 1.1 million refugees from South Sudan, Ethiopia, Eritrea, Central African Republic, Chad, Yemen and Syria. Against a background of political crisis, Sudan faces economic and social turmoil, with sharp increases in food and energy costs, further exacerbated by disease outbreaks and ongoing conflict.
Overall purpose of the role
Under the supervision of Protection Manager, the protection Assistant is responsible for implementing case management, protection monitoring activities, awareness session and community-based protection activities. The Protection Assistant is expected to develop positive relationships with individual beneficiaries, community mobilizers and other stakeholders to identify vulnerable individuals in need of support, conduct service mapping, and share information about services available .
Responsibilities:
Programme
Provide case management services to vulnerable individuals, including completing assessments of the client’s needs, developing action plans, sharing information and referring them to other service providers, and carrying out follow up with the client
Deliver individual protection assistance (cash or in-kind) to mitigate specific risks faced by persons of concern, ensuring all processes are documented in accordance with DRC's data protection protocols
Conduct protection monitoring activities, including data collection through FGDs,KIIs, observation, and incident recording using KoBoToolbox across areas of intervention
Organize and engage CBPNs and/or Community Mobilizers in Protection Monitoring activities with the aim of collecting qualitative and quantitative data on the protection risks in the target areas
Ensure accurate recording of community feedback, complaints received, and actions taken, and provide timely and organized data to the Protection Officer for entry and follow-up
Support the Protection Officer in the establishment, orientation, and capacity-building of Community-Based Protection Networks (CBPNs), including facilitating training sessions on the Code of Conduct and PSEA
Maintain regular contact with Community Volunteers (CoVs) and CBPNs through follow-up visits, coordination meetings, household visits, awareness sessions, and community campaigns, and report on their activities and any challenges to the Protection Officer
Support the identification, mobilization, and onboarding of community mobilizers and focal points, ensuring diverse representation across background, nationality, ability, and location
Facilitate community dialogue sessions and support community-based structures in identifying and collectively addressing protection concerns in their communities
Adhere to all applicable tools, forms, SOPs, and professional standards related to case management, protection monitoring, and CBP activities, as communicated by the Protection Officer and Protection ManagerConduct information dissemination, awareness and capacity-building activities with communities on protection risks, on rights and on available services
Map available services in the area of intervention and maintain up-to-date information on service providers to support accurate and timely referrals .
Monitoring and Reporting
Produce quality reports and supporting documentation on protection activities and ensure timely submission to Protection manager for review and internal information sharing
Ensure proper archiving of all activity reports in both hard and soft copy formats; Use shared drives and designated information management platforms in compliance with organizational processes
Representation and coordination
Represent DRC and its programmes to a range of stakeholders, including persons of concern, community mobilizers, community-based structures, and focal points
Maintain professional standards and transparent communication in all external representation to build trust and ensure effective collaboration with relevant stakeholders
Ensure all interactions with individuals are conducted in environments that uphold their safety, agency, and dignity in line with humanitarian protection principles
Operations support
Support the coordination of programme support activities including logistics, administration or security under the guidance of the Protection Manager and in coordination with the relevant departments
Perform any other duties related to the protection activities as directed by the Protection Manager.
Experience and technical competencies:
1-2 years of professional experience in the field of humanitarian interventions, social sciences, human rights or community development, preferably with an international humanitarian organization.
Experience in provision of psychosocial support and community-based protection activities
Knowledge of the humanitarian context in Sudan and of the issues related to conflict and displacement.
Experience working with IDPs as well as refugees, particularly from South Sudan is desirable.
EDUCATIONAL QUALIFICATIONS
University Certificate in the field psychology, social sciences, humanitarian affairs, international law, development or any other related field.
LANGUAGES
Fluency in written and spoken English and Arabic
Key stakeholders:
IDPs, host community members, Refugees, community mobilizers, community leaders, government representatives, UNHCR, partner organizations .
ALL EMPLOYEES ARE EXPECTED TO DEMONSTRATE DRC FIVE CORE COMPETENCIES
Striving for excellence: You focus on achieving results while maintaining efficient processes.
Collaborating: You engage with relevant stakeholders and encourage constructive feedback.
Taking the lead: You take ownership of tasks and are open to innovation.
Communicating: You are clear, concise, and respectful in your communication.
Demonstrating integrity: You uphold and promote the highest ethical standards and DRC's Code of Conduct.
POSITION DETAILS
Type of contract: National
Contract Length: 6 Months
Band: H Non-Management
Duty station: Kadugli
Start date: As soon as possible
Closing Date for Application: 8 July 2026
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for national employees.
WHAT WE OFFER
Two Bonuses (during two Eid festivals)
National Social Insurance
Medical Insurance Allowance
Excellent Working Environment and Opportunity for Growth
Various Learning and Development Platforms
APPLICATION PROCESS
Applications must be submitted through the mentioned link on the page by clicking on Apply Button.
All applicants must send a cover letter along with an updated CV (we encourage CV no longer than four pages) in English.
Mentioning three referees' details of your present supervisor and HR along with past employment supervisor with CV.
Note: Applications sent by email will not be considered. In addition, DRC doesn’t charge any fee for any of its recruitment process & believes in equal opportunity in employment regardless.
If you have questions, you can visit our FAQ page.
For further information about the Danish Refugee Council, please consult our website: www.drc.ngo.
Gender Equality: DRC is committed to achieving gender parity in staffing at all levels. In light of this, female candidates are particularly encouraged to apply to bridge the gender gap.
Equal Opportunities: DRC is an equal-opportunity employer. We value diversity and we are committed to creating an inclusive environment based on mutual respect for all employees. We do not discriminate on the basis of age, sex, disability status, religion, ethnic origin, color, race,
marital status, or other protected characteristics.
***FRAUD ALERT***
It has been brought to the attention of the Danish Refugee Council (DRC) that there have been instances of fraudulent job offers, purporting to be from DRC in Sudan. These offers reportedly concern fraudulent employment opportunities to applicants asking for money. DRC would like to stipulate that the organization never charges or accepts any money from job seekers during the recruitment process. DRC recommends that you do not respond to unsolicited offers of employment.
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