Senior Health Officer - Data Management

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

Program Brief

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions driven, passionate change-maker, come join us in positively impacting the lives of millions of people worldwide for a better future.

Since 2017, IRC has supported Rohingya Refugees and Bangladeshi nationalities communities in Cox's Bazar, Khulna, Barisal, and Chittagong with integrated services. The organization also addresses climate change impacts by building resilience and promoting economic recovery, education, and protection.

Purpose of the Role

The Senior Officer Health - Data Management is responsible for overseeing the management and analysis of health data related to the Departure Health Check (DHC) and Immigration Medical Examinations (IME). This role involves ensuring the accuracy, integrity, and security of health data, coordinating with health practitioners, and supporting the implementation of health policies and procedures.

Major Responsibilities

Data Management:

• Oversee the collection, storage, and analysis of health data from DHC and IME processes.
• Ensure the accuracy and integrity of health data in compliance with departmental guidelines.
• Manage electronic health records using e-medical and other relevant systems.
• Coordinate with panel members and health practitioners to ensure timely and accurate data submission.
• Implement data security measures to protect sensitive health information.

Health Check Coordination:

• Ensure visa holders' health conditions are documented and managed according to departmental standards.
• Facilitate the submission of IME and DHC findings using Digital form and paper forms as required.
• Update the status of the IME and DHC and data validation

Reporting and Analysis:

• Generate reports on health data and trends for departmental review.
• Analyze health data to identify patterns and areas for improvement in health check processes.
• Provide insights and recommendations based on data analysis to support health policy development.

Compliance and Quality Assurance:

• Ensure compliance with Australian health requirements and departmental policies.
• Conduct audits and quality assurance checks on health data and processes.
• Address any discrepancies or issues in health data management promptly.

Communication and Collaboration:

• Liaise with the Department of APP team, health practitioners, and other stakeholders.
• Provide training and support to panel members on data management practices.
• Respond to inquiries related to health data and IME and DHC processes.
• Also, response to any requirements regarding data of clients.

Others:

• Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC [team/office]
• Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

Experience

• Minimum of 3 years of experience in health data management or a related field.
• Experience with electronic health records systems.
• Proven track record in managing health data and ensuring data integrity.

Specific Educational Qualification

• Bachelor’s/ Master’s in any discipline with experience of work in MEAL.

Language Efficiency

• People who have knowledge in Chittagogian language will get preference.

Skills and Knowledge:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in data management software and tools.
• Knowledge of health policies and procedures related to immigration and refugee programs.
• Ability to work independently and as part of a team.
• Dedications to humanitarian principles and values
• Dedications to and understanding of IRC’s aims, values and principles.

Standard of Professional Conduct:

The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way – our Code of Conduct. These are Integrity, Service, Accountability, and Equality. In accordance with these values the IRC operates and enforces policies on Safeguarding (including PSEAH, Adult Safeguarding and Child Safeguarding), Anti Workplace Harassment, Fiscal Integrity, and Anti Retaliation.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Why Choose the IRC?

Work that has meaning: Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.

Global scale, dynamic workplace: At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40 get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights. You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  

Challenging work, innovative solutions: We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.  

Community centered: We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.

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Our Typical Recruitment Process

The interview process typically includes three rounds, though the number may vary depending on the role and level of seniority. It usually begins with a conversation with our recruiting team to learn more about you and your goals. This is followed by an interview with a hiring manager or business stakeholder to explore your background and provide more insight into the role. The final round focuses on assessing your role-specific expertise and may be conducted as a panel interview to evaluate your cross-functional strengths. Before extending an offer, we generally conduct reference checks, and after an offer is made, a standard background check is completed. While we strive for consistency, the process may differ based on the role, business unit, location, job type, legal requirements, and other factors.

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