Adult Education Data Intern (Unpaid)

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

SCOPE OF INTERN WORK:

The International Rescue Committee (IRC), works in the United States welcomes newly arrived refugees and immigrants, supports them in their resettlement, and provides holistic services to help them build new lives in their communities.

The Adult Education Data Intern will acquire hands-on experience in collecting both qualitative and quantitative data. Responsibilities include managing and anlyzing the collected data, as well as performing data entry tasks using IRC’s internal client case management system, Efforts to Outcome (ETO), and the New Jersey Office of Refugee (NJOR)’s case management system, Client Track (CT). Additionally, the intern will assist in developing operational workflows and utilizing Power Automate to enhance data collection efficiency.

RESPONSIBILITIES:

• Participate in ETO and CT training to learn how to use the platform efficiently.

• Record English Language Training (ELT) Program related case notes, including

attendance records, assessment records, and other case management case notes on ETO.

• Record ELT project enrollment note on ETO and CT.

• Record case notes for other education programs under Adult Education Deparment.

• Perform data entries, file, and assemble information for comprehensive reports in the internal databases (ETO), Client Track (CT) and Microsoft Excel.

• Create, collect and analyze course feedback surveys.

• Assist in creating semi-annual and annual reports in Microsoft Excel.

• Verify and correct data discrepancies or errors to ensure data quality.

• Utilize Power Automate to build new workflows for the Adult Education Department.

• Use PowerBI for data analysis to increase program quality and impact.

• Organize and maintain files and records.

• Support other assigned tasks for the adult education department.

LEARNING OBJECTIVES:

1. The intern will gain proficiency in using various funder-mandated databases to collect and evaluate data related to the resettlement outcomes of IRC clients, with a particular focus on Education.

2. The intern will gain firsthand experience in the development of systems to maximize operational effectiveness.

3. The intern will learn organizational communication and time management skills.

REQUIREMENTS:

• Volunteers must be based in the U.S. Interns must be based in US, must be a US citizen or have US work authorization, must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years.

• Graduate or undergraduate students who are passionate about data management, or hold degree in Computer Science, Data Analytics, Information Systems or related field.

• Experience (or a willingness to learn) Microsoft systems including: Power Automate and PowerBi.

• Experience in using Box and Microsoft Apps such as Excel is strongly preferred.

• Must convey confidence, have effective communication skills, and exhibit excellent attention to detail.

• Demonstrated ability to work effectively in a multicultural environment.

• Demonstrate patience, understanding, flexibility, and a consistently positive attitude.

• Willing to learn about IRC history, philosophy, global work, and local efforts.

• Willing to adhere to IRC volunteer and workplace policies.

IRC leading the way From Harm to Home.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Safeguarding, Conflicts of Interest, Fiscal Integrity, and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe, and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to our clients.

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Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget.  Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race, sex, color, national origin, religion, sexual orientation, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

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Why Choose the IRC?

Work that has meaning: Every day at the IRC is a chance to make a difference through a purpose-driven career. Whether you're working directly with communities or providing support behind the scenes, you will be part of a dynamic team that is always innovating, scaling, and testing new and better solutions to ensure the best possible outcomes for the people we serve.

Global scale, dynamic workplace: At the IRC, we believe that the dynamic, global make-up of our team is our strength. When you join us, you're not just starting a job—you will be part of a global organization positively impacting millions of lives in over 40 get to work with colleagues from all around the world—working across time zones and regularly exchanging different ideas, perspectives and insights. You’ll join a team that is dedicated to fostering a supportive environment to create a workplace where everyone feels valued, respected, and heard.  

Challenging work, innovative solutions: We’re committed to excellence and innovation, and pride ourselves in setting industry-leading standards while practicing evidence and data-lead strategies. Come challenge norms, shatter conventions, and pioneer change while working on real, nuanced and complex issues we face in the world today.  

Community centered: We’re an empathetic community that truly cares for one another. Our comprehensive safety and security initiatives ensure a safe work environment, while our continuous learning and development programs provide ongoing opportunities for personal and career advancement.

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Our Typical Recruitment Process

The interview process typically includes three rounds, though the number may vary depending on the role and level of seniority. It usually begins with a conversation with our recruiting team to learn more about you and your goals. This is followed by an interview with a hiring manager or business stakeholder to explore your background and provide more insight into the role. The final round focuses on assessing your role-specific expertise and may be conducted as a panel interview to evaluate your cross-functional strengths. Before extending an offer, we generally conduct reference checks, and after an offer is made, a standard background check is completed. While we strive for consistency, the process may differ based on the role, business unit, location, job type, legal requirements, and other factors.

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