Branch Manager

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

Key responsibilities and weighting (adds to 100%)

Key tasks & outputs

Indicators

Branch growth & profitability (50%)

• Minimum net clients, deposits and loan portfolio growth as per the established budget,
• Plan and supervise marketing and promotional activities in the Branch working area
• Champions the efforts in managing loan delinquency by closely monitoring the branch loan portfolio

Steady growth in Client numbers, deposits  and loan portfolio volumes

 Reporting

• Respecting the set deadlines for all required reports  with minimum errors identified (Also includes OVCs and AP reporting).

• Timely submission of reports to different  dept.

Verification of branch transactions (petty cash, and /mobile Banking transactions, loan disbursements, insurance operations etc).

• On time capturing, authorization (clearing) of data.
• Timely correction of errors.
• Compliance to insurance limits.

• Good audit rating

Business Development campaign including radio appearance and community programs.

• Carry out sensitization campaign at least once a month.

• Positive customer inflow plus Good rappel with local authorities, customers and other organizations within the vicinity

Controls branch expenses and manages the branch budget.

• No budget over shoots

Compliance to policies and procedures

“Low” Risk rating:

• >66% Implementation of prior audit recommendations that are within the control of the branch.

No repeat findings

Any other duties as may be assigned from time to time

Creativity and initiative in duties assigned

Process improvement

Other Competencies/Attributes:

• A committed Christian, able to stand above denominational diversities.
• Able to lead and participate in the leadership of daily devotions.

Qualifications:  Knowledge and Technical Skills:

The following may be acquired through a combination of formal or self-education, prior experience or on-the-job training:

• University degree in economics, accounting, business administration;
• Four (4) years of related experience in Microfinance or Banking Branch operations
• Having knowledge on savings groups functionality would be an advantage,

• Determined personality with initiative, perseverance and the ability to motivate and manage a team
• Capability and willingness to take responsibility and highly developed sense of rectitude
• Ready to comply and live up to and in accordance with the organization Ideals and Core Values
• Be proficient in Microsoft office applications
• Able to plan and manage finances, including a basic understanding of accounting.
• Be a good trainer, facilitator, mentor, and coach
• Very good communication and marketing skills

Working Environment / Conditions:

• Office environment:  typical office based with frequent field visits of up to 70% (choose one or combination)
• On call: (in the after normal working hours)

Applicant Types Accepted:

Local Applicants Only

About Us

Our vision for every child, life in all its fullness. Our prayer for every heart, the will to make it so.

As a global Christian relief, development and advocacy organisation, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Learn more about our work at wvi.org.

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Our Culture

Our organisational culture reflects a "Partnership" of World Vision offices in 100 countries and 31,000+ staff working towards one vision: life in its fullness for every child.

A career with World Vision is a God-given calling, and we believe that every staff member has been brought to World Vision for God’s purposes. Whether working from home, in an office, or with children and community members, we celebrate and embrace each staff member’s diverse background and talents – knowing that together, we can make a difference. Together, #WeAreWorldVision.

Learn more about our culture.

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Your Rewards

Our people are our greatest asset.

Each staff member brings their unique experience and God-given talents to the organisation – and in return World Vision provides employees a competitive "Total Rewards" package tailored to the context in which they work.

Learn more about benefits.

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FAQ

Have questions about applying to a job with World Vision?

See our Frequently Asked Questions.